Privacy Policy for College Nation ChatGPT App
College Nation ("we," "our," or "us") provides a shopping experience within ChatGPT that helps users discover college apparel and fan gear. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when users interact with the College Nation ChatGPT app.
By using the College Nation ChatGPT app, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you interact with the College Nation ChatGPT app, we may collect the following categories of information:
a. User Queries and Interaction Data
- Search queries submitted through ChatGPT, such as product searches
- Preferences, filters, or refinement requests you provide
- Information necessary to generate relevant product results
b. Technical and Usage Information
- Request timestamps
- API request or transaction identifiers
- Session, device, or browser metadata made available through the integration
- Diagnostic, error, and performance logs
c. Product Interaction Data
- Items returned or viewed through the app
- Links, selections, or purchase-related actions initiated from the app
We do not collect payment card information directly through the College Nation ChatGPT app. If you complete a purchase on a separate website, that transaction is governed by the privacy policy and terms of the relevant website or checkout provider.
2. How We Use Information
We use the information we collect for the following purposes:
- To retrieve and display relevant college apparel and fan gear products
- To process and respond to user queries and requests
- To operate, maintain, troubleshoot, and improve the College Nation ChatGPT app
- To monitor reliability, quality, security, and performance
- To detect abuse, misuse, fraud, or other harmful activity
- To analyze usage trends in order to improve product discovery and service functionality
- To comply with legal obligations and enforce our policies
We do not use ChatGPT interaction data collected through this app for cross-context behavioral advertising or to sell targeted advertising profiles.
3. How We Share Information
We may share information with the following categories of recipients:
- Infrastructure and hosting providers that support app availability and operations
- Product catalog, inventory, and commerce systems used to retrieve and present product information
- Analytics, logging, and monitoring providers that help us maintain app performance, reliability, and security
- Professional advisors or authorities where necessary for legal compliance, enforcement, or protection of rights
These recipients may process information on our behalf and are authorized to use it only as needed to provide services to us or comply with applicable law.
We do not sell personal data collected through the College Nation ChatGPT app.
4. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.
- Query and request logs: typically retained for up to 30 days
- Security, fraud prevention, and diagnostic logs: retained as needed for operational monitoring and protection
- Aggregated or de-identified analytics: may be retained longer for service improvement and reporting
After the applicable retention period, data may be deleted, anonymized, or de-identified, unless continued retention is legally required.
5. User Controls and Rights
Depending on applicable law, users may have rights regarding their personal information, which may include:
- Requesting access to personal information we hold
- Requesting correction of inaccurate information
- Requesting deletion of certain stored data
- Requesting information about how data is used or shared
To make a privacy-related request, please contact us using the contact information below. We may need to verify your request before taking action.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information processed by the College Nation ChatGPT app. These measures are intended to help prevent unauthorized access, disclosure, alteration, or destruction of data.
No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
7. Third-Party Sites and Purchases
The College Nation ChatGPT app may provide links to third-party product pages, e-commerce pages, or related services. If you leave the app to visit another website or complete a purchase, your information will be governed by that third party’s terms and privacy policy.
8. Children's Privacy
The College Nation ChatGPT app is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this app. If you believe a child has provided personal information, please contact us so we can review and address the issue.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we do, we will post the updated version on this page and revise the effective date above.
10. Contact Information
If you have questions or requests related to this Privacy Policy, you may contact:
College Nation Privacy Team
Email: customerservice@collegenation.com
Website: https://www.collegenation.com
11. ChatGPT Platform Disclosure
The College Nation app operates within the ChatGPT platform provided by OpenAI. When you interact with the app, your prompts, app inputs, and app outputs may also be processed by OpenAI as part of providing the ChatGPT service and app platform functionality.
OpenAI’s handling of data is governed by its own policies and terms. You should review OpenAI’s privacy disclosures for additional information about how ChatGPT platform data is processed.